Add Gates Dealership locations to your TomTom
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Will my mobile phone work with the Bluetooth system of my new car?
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Follow this link to find out if your current mobile phone is compatable with the Ford range of cars.
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What methods of payment do you accept?
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IMPORTANT INFORMATION Thank you for purchasing your new vehicle from Gates. To ensure a seamless hand-over of your new vehicle, could we please draw your attention to the following key points: PAYMENT DETAILS: We are pleased to accept balances paid by the following methods before delivery: 1.CHAPS / Telegraphic Transfer : If you wish to pay by either of these methods we will supply our bank details upon request. 2.Switch/Delta or Connect Cards. 3.Credit Cards and Company Debit cards. If you wish to pay more than £1000 of your final balance by Card a surcharge will be levied; MasterCard and Visa cards attract a 2% charge, whilst Amex and Diners cards attract a 3% charge (VAT will be added to these surcharges). Please be aware that we cannot accept Bankers Drafts, Building Society, Personal or Business cheques as a method of payment. Please note that we are unable to accept more than £1,000 CASH as a final balance payment and have a total cash payment policy of £9,000 maximum due to Money Laundering Regulations. FINANCE: If you are using our finance facilities, you will need to provide us with the following documents, which must be brought to us at least 48 hours prior to collection of your new vehicle: 1. Your valid U.K or EU (photo) driving license (both parts of the EU photo license are required), showing your current signature and address. 2. One of the following and one or more of the following proofs of identity: (a) Your passport (c) Credit card (b) Cheque guarantee card (d) A works security pass, incorporating a photograph 3. In addition we also require one of the following as proof of your current address: 1.Gas - utility bill ) 2.Electricity - utility bill ) - Dated within 3 months of your vehicle delivery date 3.Telephone - utility bill (Not mobile) ) 4.Bank or credit card latest statement - Dated within one month of your vehicle delivery date Please note: all water and mobile phone bills are unfortunately not accepted as proof of address. All of the above are Finance Industry Standard requirements and are designed for your own protection. A facility fee may be charged by the Finance Company on your first payment and a purchase fee will be charged on your last payment. PART EXCHANGES - All part exchange vehicles are subject to a Experian/HPI Check. All relevant documentation to your part exchanged vehicle must be supplied on or before the delivery of your new vehicle i.e. registration documents (V5C), MOT Certificate and Service History IMPORTANT – The transaction cannot and will not be completed without your new style vehicle registration document (V5C registration certificate), commonly known as the 'Log Book' on your Part Exchange and this must be produced before collection of your new vehicle. Failure to produce this document may delay your new vehicle collection and will also affect the valuation that Gates have placed on it, as your vehicle is unsaleable without it. All spare keys, extended warranty documents and any accessories, (i.e. locking wheel nut keys) must be handed over to us upon collection of your new vehicle. FREE 7-day drive away cover If you should require the free 7-day insurance cover provided by Ford/Mazda/Mitsubishi Insure, you must obtain a quotation by calling the free phone number on 0800 048 0954 (Ford), 0800 048 0962(Mazda), quoting our dealer code (which can be obtained from each of our dealerships). You will be given a quote reference number, and the covernote will be emailed directly to Gates. This must be done at least 48 hours in advance of delivery. If there should be any problems with any of the above, please contact us as soon as possible. Thank you for your assistance. |
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KA Bluetooth Phone compatibility
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Use this link to check if your mobile phone will work with the bluetooth system in the new Ford KA
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Bluetooth compatibility witth all other Ford Models
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Use this link to check if your mobile phone will work with other models in the Ford range
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iPod Connection Questions
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It might be possible that the iPod is not connected correctly. There are two different possibilities to connect the iPod:
a) With the Y-cable offered by your Ford-Dealer: Connect the one end of the cable to the dock-connector on the bottom of the iPod and the other two ends with the USB-port and the line-in of the car.
Advantage: There is a standard audio-output-level delivered at the bottom connector, which offers optimal sound. b) With standard cables two connections have to be made: Connect the dockconnector on the bottom of the iPod with the USB-port of the car for controlling the iPod (standard iPod-USB-cable) and connect the headphone-jack of the iPod with the ine-in of the car for the audio-signal (3.5 mm stereo-jack, from any electronic-store). If only one cable is connected you can either control the iPod and will not hear anything or you cannot control the iPod using the car-radio/nav (but then using the iPods own control).
Yes, it will be charged when the radio is switched on. Charging is done as it would be done via a PC's USB-Port. We recognized that some iPods with a completely empty battery are not chargeable via USB anymore.
There is still some activity in the car electronics (e.g. to control engine temperature). After up to 15 minutes the iPod display will be switched off and it will go to sleep.
Browsing the iPod® using the radio/nav works similar to browsing on the iPod itself, i.e. sorting by Genre/Artist/Album.
When iPod is the active source and shuffle is switched on a new internal shuffled playlist of the current selection will be created. Like the iPod the car display shows the position of the currently played title in this playlist. It will start by 1 and increase one by one. This might lead to the impression that the iPod does not play shuffled although it actually does.
Apple does not officially support the connectivity of the iPhone to your car, however our tests show that it works. When connecting the iPhone to the car, this accessory is not made to work with iPhone may display. Ignore this. Select NO if prompted to turn on Airplane Mode.
The iPod Shuffle can only be used as an external data volume (like a USB mass storage device). The size of the external volume needs to be adjusted via iTunes. Please refer to the iPod Shuffle owner's handbook.
On a device connected via Bluetooth it is not possible to browse the files using the car-radio/nav. Current Bluetooth-technology does not support this functionality.
It is possible to browse the complete file system of a USB device by folder in the same way the Windows-Explorer folder structure works. There are the following restrictions: - 5000 folders per device - 1000 items per folder - 8 hierarchy levels - The files are not sorted by metadata (ID3-tags) like Genre/Artist/Album. If connected devices do this on their own, the sorting is not reflected on the radio/nav. (This exception does not apply to the iPod.)
This depends on how the files are stored on the mobile phone and which USB class is implemented in the phone. If the phone behaves like a Mass Storage Device (e.g. like a USB-stick) it can be browsed like a normal USB-stick. If the phone presents e.g. internal memory and a memory-card through USB the behaviour is entirely dependent on the phone make and model.
iPod®, iPhone®, iPhone 3G®, iPod Shuffle® and iTunes® are Trademarks of Apple Computers, Inc. |
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Can you provide a courtesy car whilst my vehicle is being serviced or repaired?
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The simple answer is YES! Please let us know at point of booking your exact requirements. Some points to note: All our depots have courtesy cars and keep a record of availabilty. We will need to take a photocopy of your driving licence for insurance purposes. If you have the new style, we require both the paper and the photocard parts. Courtesy vehicles are only available to drivers of the age of 21 or older, have less than 9 penalty points, have not been disqualified within the last five years, and have held the licence for at least one year. The only charge we make for the use of our courtesy vehicle is a £10.00 per day damage waiver. You can insure our vehicle through your own insurance company if you wish, however we will need sight of the original fully comprehensive insurance document clearly displaying the registration number of our car. For further details please ring your nearest Gates service department. |
