IMPORTANT INFORMATION
                                        
Thank you for purchasing your new vehicle from Gates.

To ensure a seamless hand-over of your new vehicle, could we please draw your attention to the following key points:


        PAYMENT DETAILS:                                                                                               

We are pleased to accept balances paid by the following methods before delivery:

  1.CHAPS / Telegraphic Transfer :  If you wish to pay by either of these methods we will supply our bank details upon request.

  2.Switch/Delta or Connect Cards.

  3.Credit Cards and Company Debit cards. If you wish to pay more than £1000 of your final balance by Card a surcharge will be levied; MasterCard and Visa cards attract a 2% charge, whilst Amex and Diners cards attract a 3% charge (VAT will be added to these surcharges).

Please be aware that we cannot accept Bankers Drafts, Building Society, Personal or Business cheques as a method of payment.


Please note that we are unable to accept more than £1,000 CASH as a final balance payment and have a total cash payment policy of £9,000 maximum due to Money Laundering Regulations.

  FINANCE:

If you are using our finance facilities, you will need to provide us with the following documents, which must be brought to us at least 48 hours prior to collection of your new vehicle:

  1. Your valid U.K or EU (photo) driving license (both parts of the EU photo license are required), showing your current signature and address.
   
  2. One of the following and one or more of the following proofs of identity:
   (a) Your passport                        (c) Credit card     
   (b) Cheque guarantee card        (d) A works security pass, incorporating a photograph

  3. In addition we also require one of the following as proof of your current address:
  1.Gas     - utility bill                                  )          
  2.Electricity - utility bill                             ) - Dated within 3 months of your vehicle delivery date
  3.Telephone - utility bill  (Not mobile)     )          
 
 4.Bank or credit card latest statement - Dated within one month of your vehicle delivery date

Please note: all water and mobile phone bills are unfortunately not accepted as proof of address.

All of the above are Finance Industry Standard requirements and are designed for your own protection.


A facility fee may be charged by the Finance Company on your first payment and a purchase fee will be charged on your last payment. 


  PART EXCHANGES - All part exchange vehicles are subject to a Experian/HPI Check.

All relevant documentation to your part exchanged vehicle must be supplied on or before the delivery of your new vehicle i.e. registration documents (V5C), MOT Certificate and Service History

IMPORTANT – The transaction cannot and will not be completed without your new style vehicle registration document (V5C registration certificate), commonly known as the 'Log Book' on your Part Exchange and this must be produced before collection of your new vehicle. Failure to produce this document may delay your new vehicle collection and will also affect the valuation that Gates have placed on it, as your vehicle is unsaleable without it.

All spare keys, extended warranty documents and any accessories, (i.e. locking wheel nut keys) must be handed over to us upon collection of your new vehicle.


  FREE 7-day drive away cover

If you should require the free 7-day insurance cover provided by Ford/Mazda/Mitsubishi Insure, you must obtain a quotation by calling the free phone number on 0800 048 0954 (Ford), 0800 048 0962 (Mazda), 0800 015 1392 (Mitsubishi) quoting our dealer code (which can be obtained from each of our dealerships). You will be given a quote reference number, and the covernote will be emailed directly to Gates. This must be done at least 48 hours in advance of delivery.

If there should be any problems with any of the above, please contact us as soon as possible.

Thank you for your assistance.

The simple answer is YES! 

Please let us know at point of booking your exact requirements.

Some points to note:

All our depots have courtesy cars and keep a record of availabilty.

We will need to take a photocopy of your driving licence for insurance purposes.  If you have the new style, we require both the paper and the photocard parts.

Courtesy vehicles are only available to drivers of the age of 21 or older, have less than 9 penalty points, have not been disqualified within the last five years, and have held the licence for at least one year.

The only charge we make for the use of our courtesy vehicle is a £10.00 per day damage waiver.

You can insure our vehicle through your own insurance company if you wish, however we will need sight of the original fully comprehensive insurance document clearly displaying the registration number of our car.

For further details please ring your nearest Gates service department.