Building work is well underway at our dealership in Harlow as we continue the construction of our brand new, state of the art FordStore. More information regarding this can be found below.
The photos shown below and opposite, illustrate some of the changes that are currently occurring on-site. Further construction updates are available here on our social media channels.
Gates of Harlow remains open for business as usual while the redevelopment takes place. The below map illustrates how to access the site during these works and where the different departments are located on-site.
FordStore will provide a brand new environment for customers to discover more about the Ford range of products and services. Here, you will be able to view and purchase the full Ford product line-up including models available exclusively at FordStores including the Mustang, Vignale, Focus RS and Edge SUV ranges.
The Gates of Harlow FordStore will deliver an interactive customer experience using intelligent digital solutions to showcase technologies and product attributes in an interacting, engaging way. It will be divided into a series of easy-to-navigate zones beginning in the "hello" zone, where you'll be guaranteed a warm welcome. The "relax" zone will offer a friendly, relaxing environment with comfortable seating, free Wi-Fi and refreshments. So during your visit, you can choose to relax, work or simply enjoy the digital displays as you wait.
In the showroom, the "discover" zone is the place for visitors to get to know Ford's remarkable technologies and explore the vehicle range, grouped within relevant "family" displays to make it easier to oversee and compare models. This zone will include the impressive "power wall" - consisting of nine 55" screens, the HD quality power wall will provide a high immersive experience, allowing customers to configure and explore their chosen vehicle. New product areas will be introduced as part of the FordStore experience with headline vehicle displays designed to showcase particular vehicles within the FordStore line-up including ST models and exclusive to FordStores, the Mustang and forthcoming Focus RS and Ford Edge SUV ranges. There will also be a brand new Vignale lounge - a premium area that embodies exclusivity where customers can experience the new Vignale brand and personalised service at their leisure.
Gates of Harlow Transit Centre will continue to provide a one-stop-shop for all commercial vehicle customers needs. The brand new FordStore facilities and high-tech showroom will feature the full, award-winning, commercial vehicle line-up plus six demonstrators.
The "care" zone will provide a welcoming and friendly environment for Aftersales customers, with fully-equipped workshops offering routine servicing, repair and Class 4 & 7 MOT testing. The Retail/Trade Parts & Accessories department will also be located within this zone, which compliments those within the showroom area. Transit Service customers benefit from the Transit 24 Customer Service Promise which includes enhanced aftersales standards and extended opening hours.