Callback

Contact Centre Advisor vacancy - Stevenage

We have an exciting new role for a Contact Centre Advisor based at Gates of Stevenage. The ideal candidate will have excellent communication skills, proven administration experience, be highly organised and have a proactive approach to all tasks.

Key Responsibilities:

  • To deal with on a daily basis all inbound service calls for the Contact Centre in relation to service bookings and other service related items.
  • To make outbound calls in relation to promotions, seasonal campaigns, service follow up work and other service related items.
  • To maximise revenue of the service department though the upsell of products and services as well as the handling of customer objections.

Minimum Requirements

  • Previous experience in a similar role.
  • Excellent customer service skills.
  • Reliable and focussed.
  • Ability to work well under pressure and to tight deadlines.
  • Proven track record in a Contact Centre.
  • Ability to use own initiative.
  • Ability to work within a team environment.
  • Excellent attention to detail
  • Ability to work weekends.

Ref:

Working Hours Monday - Friday 8am - 6pm
Location Stevenage
Salary OTE £25k
Benefits 25 days holiday per annum
Closing Date 31/08/2018
Apply Below
About You * Required Information
Your CV

Choose a file

Max file size 10MB

Additional Information
Cancel
Please note, in line with our Privacy Policy, your name and contact details will be kept on file for 6 months once you have submitted your application to us. During this time, we may contact you if a similar role arises which we believe may be of interest to you.
Shortlist
Sorted by Price: Lowest to Highest
    No Saved Vehicles
Compare Vehicles
+ Add Vehicle from your shortlist
Year
Mileage
Transmission
Fuel Type
MPG (Combined)
Vehicle Tax