Preparation Centre Co-Ordinator Vacancy in Harlow

This is a full-time permanent role, where you will be working 45 hours a week Mon-Fri.

Reporting to the Preparation Centre Manager, the Preparation Centre Co-Ordinator is responsible for supporting the day-to day running of the Preparation Centre, co-ordinating the workshop and office team and ensuring that all vehicles are presented to the highest possible standard before reaching the customer. This position plays a key part in maintaining quality, safety, and customer satisfaction by thoroughly inspecting, preparing, and finishing vehicles in line with company and manufacturer standards.

Working closely with sales and service teams, the Preparation Centre Co-Ordinator helps ensure vehicles are ready on time and meet all required specifications. This role requires a strong eye for detail, good technical knowledge, and a commitment to delivering consistent, high-quality results.

A fast paced and dynamic environment with a continued focus on reducing the time to market of used vehicles.

Key Responsibilities/Objectives:

Vehicle Preparation

• To help in the distribution and control of work to the Technicians, to maximise quality and overall efficiency.
• Helping drive vehicle preparation processes and efficiencies to achieve optimal speed to market.
• Assessing areas of cosmetic vehicle preparation.
• Communicating effectively with suppliers and internal Sales Management.
• Supporting management of the productive workshop activities.
• Securing arrangements with external providers in support of vehicle preparation.

Parts

• Source, price and order parts (inc tyres) in line with preparation requirements.
• Ensure the parts storage area is kept clean, tidy and safe to work in

Systems and Processes

• Effectively navigate the Keyloop POS module, including parts, labour and invoicing responsibilities.
• Ensure compliance with business standards and processes, financial, legal, warranty and ethical guidelines.
• Maintain a clean and tidy work environment for the team.
• Ensure all documentation is completed accurately and promptly by yourself and the team.

Other

• Encourage a positive and competitive team mindset.
• Maintain a smart appearance at all times and conduct business with the highest level of integrity and professionalism.
• To observe all health and safety, and COSHH regulations at all times.
• To observe all company agreed policies in line with code of practice.

In order to be successful within the Preparation Centre Co-Ordinator position, you should:

• Have a good level of Keyloop POS competence.
• A background in Parts would be advantageous.
• Maintain a high level of self-motivation.
• Comfortable in a pressurised logistical environment.
• Be able to analyse situations & provide spontaneous direction.
• Training will be provided.
• Driving Licence is essential.

Gates are an equal opportunity employer. We do not discriminate on the basis of race, ethnicity, gender, age, religion, disability or other characteristics. Our hiring decisions are made using an unbiased approach and we are committed to creating an inclusive environment for all employees and candidates to feel welcome.

Reasonable adjustments: All interviews assess the skills of the job itself and should not put you at a disadvantage of your disability/condition. If you require reasonable adjustment, please let us know so we can accommodate you. To do this, please include your reasonable adjustment requirements during the application stage or contact the person who offered you an interview. You do not have to disclose your condition when you are applying for a role with us. The Equality Act 2010 defines a disabled person as someone who has a physical or mental impairment that has a substantial and long-term negative effect on their ability to do daily activities.