Reserve a
used vehicle online:
- Used vehicles listed on gates.co.uk are
available to reserve online. Online reservations can be made by payment of a £99
reservation fee via a secure online transaction facility.
- On receipt of your reservation fee, the vehicle
will be reserved* for either 3 working days or until an order has been
confirmed, whichever occurs first.
- When a reservation has been completed
successfully, the vehicle concerned will show as “reserved” on gates.co.uk.
- You will be contacted by one of our Sales
Executives within 24 hours from receipt of reservation fee. They will then take you through the purchase
process and will be able to discuss your requirements with you in full. If we are unable to make contact with you
within the reservation period, the reservation will be cancelled and the
reservation fee will be refunded in full.
- Should you proceed with the purchase, your
reservation fee will be used towards the balance of the vehicle meaning you
will pay the agreed purchase price less £99.
- By accepting a reservation, Gates agree to
reserve the vehicle for 3 working days or until an order is confirmed,
whichever occurs first. However, vehicle reservation is not an acceptance of a
customer offer to purchase goods. Offers are only discussed and agreed in
person through our Sales Executives and are only accepted once an order
confirmation has been issued.
Refund/cancellation
policy
Vehicle reservations can be cancelled by you at any time
within the 3 day reservation period. To cancel your reservation, you will need
to contact the sales department with whom the reservation was made. Should you choose to cancel the reservation,
you will receive a full refund of the £99 fee - please note that refunds can take up to 10 days to appear in the relevant account.
Terms and
Conditions:
By activating the
“Reserve Online” function, your payment is a reservation fee only and does not
constitute a deposit within the meaning of the United Kingdom distance selling
rules.
The Reserve Online facility is only available to UK residents.Any
used vehicle sale can only be concluded in person at a Gates dealership through
a Sales Executive.
*Gates will note your interest in the vehicle but cannot
guarantee that the vehicle has not been sold prior to the receipt of this
fee. In the event that the vehicle is no
longer available for sale, the reservation will be cancelled and your
reservation fee will be refunded in full within the 3 day reservation
period. Gates will attempt to find a
similar vehicle and will contact you by telephone to discuss your requirements.