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New Cars

New All-Electric Ford Explorer

New All-Electric Ford Explorer

Ford Mustang Mach-E

All-New Ford Mustang

Ford Mustang

Ford Tourneo Connect

All-New Ford Tourneo Courier

All-New Ford Tourneo Custom

Ford Ranger Raptor

Future Vehicles

Future Vehicles
Reserve online for just £99
Online Service Booking
Free Vehicle Valuation

Customer Care

At Gates our primary aim is to provide our customers with the very best levels of service that you expect and indeed deserve. Our goal is to achieve your complete satisfaction with your experiences at our dealerships.

We continually monitor our levels of service and we use the information gained from your experiences to improve and make changes where necessary. With your help we will continue to measure our levels of service and would welcome your comments regarding your most recent experience.

New vehicle customers

If you have recently purchased a newly registered Ford vehicle you may receive a "Purchase Experience" questionnaire from Ford Motor Company. This questionnaire is used by Ford to monitor the levels of service offered by their Dealers across the world.

We hope that you will feel able to mark your purchase and delivery experience from Gates as "Completely Satisfied" however, should this not be the case please allow us the opportunity to discuss your concerns by emailing us using the feedback facility below.

Aftersales customers

If you are the original owner of a Ford vehicle that was newly registered and you have recently had a service, you may receive a "Service Experience" questionnaire from Ford Motor Company. This questionnaire is used by Ford to monitor the levels of aftersales service offered by their Dealers across the world.

We hope that you will feel able to mark your overall service experience from Gates as "Completely Satisfied" however, should that not be the case please allow us the opportunity to discuss your concerns by emailing us.

Your used vehicle purchase comes with the following benefits