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Click & Collect Reserve online and collect from dealership, in compliance with government guidelines
Order 100% From Your Home Simply reserve and we’ll arrange your contactless purchase with you
Fully Refundable Deposit If the vehicle you reserve with us isn’t for you, we will fully refund you your deposit

Coronavirus (COVID-19): An update from our Joint Managing Director, January 2021

In light of the Government’s latest announcement, we would like to provide our valued customers with the following update regarding our business operations. 

Following the announcement of a national lockdown with effect from Tuesday 5th January 2021, we can confirm that our showrooms will continue to operate on a Click and Collect basis only. We have the online facilities for customers to reserve vehicles as well as complete used vehicle purchases online. Whilst showrooms are closed, we will of course be able to assist with all new and used, car and commercial sales enquiries remotely by telephone, e-mail, online chat and through our website.

Our service departments meanwhile will remain fully open as normal due to the fact that vehicle maintenance is an essential service. If you have an appointment booked at one of our service departments in the coming weeks, this will proceed as planned. As has already been the case in recent months, please be assured that we have a number of COVID measures in place across all of our dealerships; we take our responsibility to protect our colleagues and customers seriously and we are doing all we can to keep everyone safe during this time. You can find out more about this by reading our COVID-19 Customer Guidance. We are also able to continue taking bookings on an appointment only basis; these can be arranged via telephone, e-mail, online chat or booked through our website

Finally, I would like to take this opportunity to thank all of our customers for their continued loyalty and support during these difficult months.

Yours sincerely,

Darren Cooper - Joint Managing Director

Gates of Harlow

We understand that during these uncertain times, you may have questions or concerns. We have therefore put together some Frequently Asked Questions which we hope you will find useful. Please do not hesitate to contact us remotely however, should you require any further assistance.

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