Want to know more about the Motability Scheme? Do you think you may be eligible and are interested in joining the scheme? Or perhaps you are an existing customer coming to the end of your current agreement and looking to renew. Either way, at Gates, we can help with any questions that you may have. We have put together the following information to cover some of the questions we are regularly asked.
Our dealership showrooms are fully open for business, however we will continue to offer Click & Collect facilities. It is also still possible for new Motability applications to be placed remotely - simply contact your local Gates dealership by phone, live chat or by submitting an online enquiry form. Service departments also remain open as usual for essential maintenance and repairs.
You do not need to make an appointment to visit us, however we would encourage booking an appointment where possible to ensure social distancing can be adhered to. You can view our full COVID-19 Customer Guidance here. Whilst we are doing everything we can to continue to keep our customers and staff safe, please do not hesitate let us know of any other measures w can take in order for you to feel confident and comfortable during your visit.
If you are in the final three months of your lease or have had your lease extended due to COVID-19, we would encourage you to go ahead and place your order as soon as you’re ready. Please contact your local Gates dealership in the first instance and one of our our friendly team will discuss your application with you further.
It is recommended that you place your order in the last three months of your lease, as you normally would. Due to ongoing challenges in the motor industry, there may be some disruption to supply chains and it is possible that deliveries of some new cars will be delayed. With the increased car delivery times for some makes and models, it may be worthwhile to make enquiries about your new car sooner than you may have done previously.
Please contact your local Gates dealership where one of our Motability Specialists will be able to guide you through the process.
The length of time it takes for your car to be delivered could vary considerably due to the disruption experienced by car manufacturers during this time. It is worth checking with local Gates dealership if the car you are interested in is in stock or whether it will need to be ordered from the manufacturer, which may well mean a delay.
If you had your lease extended, you can go ahead and place an order now for your next car when you are ready – you do not have to wait until the end of your six-month extension. In fact, due to the challenges in the motor industry, if you haven’t already started the search for your next car, we would recommend you do so as soon as possible.
There are many benefits to the Motability Scheme in addition to the wide range of new Ford cars available. Most importantly, you’ll enjoy the freedom provided by worry-free motoring with a generous mileage allowance of up to 60,000 miles throughout the duration of the lease. You don’t even need to be able to drive yourself; you can nominate up to two drivers. What’s more, Insurance, servicing, maintenance, road tax and breakdown assistance are all included, and many adaptations are available at little or no extra cost.
If you’re eligible for the government-funded Motability Scheme, you are able to exchange your allowance for any new car, scooter, or powered vehicle, including the new Fords available from Gates Ford dealerships.
There is no age limit for the Motability Scheme. Even if you’re over 65 or too young to drive, you can nominate up to two people to drive on your behalf.
Individual requirements vary from person to person, so taking the time to sit down with a Motability expert is invaluable. They’ll be able to detail the adaptations available for each vehicle, helping you make an informed decision.
Vehicle adaptations are - for the most part - completely free of charge. However, chat with our Motability specialists for more details.
Depending on the model and any adaptations requested, we will aim to provide you with an accurate date at the time of ordering.
When your agreement comes to its end, you will be presented with three options: return the vehicle and resume receipt of your allowance; continue using the vehicle; obtain a different vehicle via the scheme.