Our customers should also be assured that in response to the COVID-19 pandemic, we have a number of protocols in place with regards to social distancing and health and safety. You can find out more about how we are keeping our dealerships safe during this time here. In line with these protocols however, we are unable to provide some of our courtesy services during this time. We are unfortunately unable to provide courtesy vehicles or local lifts. Our collection and delivery service has also been temporarily suspended. To ensure that we can comply with social distancing guidelines, we will need to limit the number of people in our dealerships at any one time and this will affect our ability to carry out servicing while you wait - our waiting areas are therefore restricted currently.
Getting your car serviced has never been easier with Gates Ford, and at our manufacturer-approved service centre we can provide a dedicated service tailored to match your car's specific needs.
For more than 100 years, Gates has been serving the Hertfordshire, Essex & London area, offering a high-quality level of service alongside the friendly and expert help of our staff. Whether you purchased your Ford from Gates or another dealer, we can offer a premium level of service that covers a range of aftersales support services, including general servicing, MOTs and repair.
Using the latest diagnostic equipment at our state-of-the-art facility, we will quickly assess if there are any issues with your car and contact you before carrying out any repair work, so there will be no nasty surprise bills. If we need to replace faulty parts we will only ever use genuine Ford parts, meaning your car gets exactly what it needs to perform at its very best. All our Parts and Labour are guaranteed in Line with Ford Manufacturer Guarantee for a period of 12 months or 12,000 miles, whichever occurs sooner from the date of completion of the work.
If you are ever unlucky enough to be involved in an accident, our repair service will make sure your car gets back to its pristine best. We will help you deal with your insurance claim and get your car back on the road as quickly as possible.
As an approved Ford dealer, any work we do will not affect the warranty on your car and we will be able to keep a full service history for you.
To find out more about the aftersales support available from Gates Ford, get in touch with your nearest dealership today. We have service centres across the Essex, Hertfordshire & London area, all equipped to deal with any problems that you encounter. Come and visit us today, give us a call or fill in the enquiry form on this page if you have any questions.