NEW

Dolphin G DM-i

Dolphin G DM-i

Dolphin Surf

Dolphin Surf

Sealion 5 DM-i

Sealion 5 DM-i

Dolphin

Atto 2

Atto 2 DM-i

Atto 2 DM-i

Seal U DM-i

Seal U DM-i

Seal 6 DM-i Sedan

Seal 6 DM-i Sedan

Seal 6 DM-i Touring

Seal 6 DM-i Touring

Atto 3 EVO

Atto 3 EVO

Seal

Sealion 7

Sealion 7

Ti 7 DM-p

Ti 7 DM-p

Shark DMO

Shark DMO
Courtesy Cars
Courtesy Cars Vehicle collection and delivery service
Service while you wait
Service while you wait with a free cup of tea or coffee
Overnight Servicing
Overnight Servicing *Terms and conditions apply.
Vehicle Health Checks
Vehicle Health Checks
Price match guarantee
Price match guarantee *Terms and conditions apply.
Demonstration Test Drives
Demonstration Test Drives

BYD Service Frequently Asked Questions

Keeping your BYD properly maintained helps protect its performance, efficiency, reliability and long-term condition. At Gates, our BYD servicing specialists provide professional care tailored to the requirements of your vehicle.

Regular servicing allows trained technicians to inspect essential components, identify potential issues and ensure important systems continue operating as intended. Choosing a BYD-approved service centre also means your vehicle receives attention in accordance with manufacturer requirements, helping you maintain warranty protection.

We understand that servicing an Electric or Hybrid Vehicle can raise questions, particularly if you’re making the switch from a petrol or diesel car. You may want to know how frequently your BYD requires maintenance, how long servicing takes or whether costs can be incorporated into your finance agreement.

Our frequently asked questions cover these topics and more, providing clear, useful information about maintaining your BYD. If you need further advice, the Gates team in Harlow or Stevenage are always happy to discuss your vehicle’s servicing requirements and available maintenance options.

How often should my BYD EV be serviced?

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BYD recommends annual servicing (or servicing based on mileage specific to your BYD model), ensuring battery longevity and vehicle reliability.​

Does servicing my BYD at Gates protect my warranty?

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Yes, servicing at a BYD-approved centre like Gates ensures your vehicle’s warranty remains valid.​

Can I include servicing in my finance agreement?

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Yes, BYD Service Plans can be bundled into your finance agreement, making maintenance costs easier to manage.

How long does an EV service take?

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Most BYD EV services take around 90 minutes, but more complex maintenance may require additional time.​