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Job Role & Details
Working Hours Monday - Friday 8am - 6pm
Location Stevenage
Benefits 25 days holiday per annum
Closing Date 30/04/2021

Communications Executive vacancy - Stevenage

We have an exciting new role for a Communications Executive based at Gates of Stevenage. The ideal candidate will have excellent communication skills, proven administration experience, be highly organised and have a proactive approach to all tasks.

Key Responsibilities:

  • To deal with on a daily basis, all inbound service calls for the Contact Centre in relation to service bookings and other service related items.
  • To make outbound calls in relation to promotions, seasonal campaigns, service follow up work and other service related items.
  • To maximise revenue of the service department though the up-sell of products and services as well as the handling of customer objections.

Minimum Requirements:

  • Previous experience in a similar role.
  • Excellent customer service skills.
  • Reliable and focused.
  • Ability to work well under pressure and to tight deadlines.
  • Proven track record in a Contact Centre.
  • Ability to use own initiative.
  • Ability to work within a team environment.
  • Excellent attention to detail.
  • Ability to work weekends.

Please note, whilst COVID-19 restrictions are in place, if you are invited to interview, this will take place via telephone and video conferencing platforms.

Apply Below
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    Additional Information
    Please note, in line with our Privacy Policy, your name and contact details will be kept on file for 6 months once you have submitted your application to us. During this time, we may contact you if a similar role arises which we believe may be of interest to you.

    Benefits and Rewards

    Some of the perks and benefits from working at Gates Ford.

    25 days holiday allowance
    Company pension scheme
    Staff discount on vehicle sales and servicing
    Career development
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