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Job Role & Details
Working Hours
Location Bishop's Stortford
Salary Negotiable depending on experience
Benefits 25 days holiday per annum, full pension after qualifying period
Closing Date 31/01/2020

PartsPlus Parts Advisor vacancy - Bishop's Stortford

About PartsPlus

Ford of Britain have launched a new National Network of PartsPlus Centres that provide an exceptional range of services designed to support the sale of trade parts directly to independent repairers and body shops.

PartsPlus has been designed to focus on meeting the needs of existing and new trade customers. Our PartsPlus Centre holds extensive, competitively priced stock of Genuine Ford, Motorcraft and Omnicraft parts, supplied through a reliable, regular and professional delivery service.

PartsPlus has been carefully designed with a core focus on local business knowledge. Customers receive friendly and helpful advice from product experts and are able to take advantage of the many exciting product, marketing promotions and offers that are available within the PartsPlus programme.

We are currently recruiting for a PartsPlus Parts Advisor to join the team based at Bishop's Stortford.

Reporting to the Centre Supervisor the Telephone Sales Executive is responsible for professionally representing the Parts Plus brand, building and maintaining strong and lasting relationships with new and existing customers, whilst achieving allocated sales targets. The role also carries the responsibility for being a brand champion, demonstrating and providing expert knowledge, advice and support, when engaging with customers.

Key activities will include:

Selling:

  • Achieve personal KPI‘s and revenue objectives with target customers
  • Accurately identify parts to meet the customer sales requirements
  • Utilise all product promotions effectively to achieve specific targets set
  • Identify and leverage potential sales opportunities within customer base
  • Maintain own product knowledge and awareness of competitor activities

Skills you will require:

  • A passion or interest in the automotive industry
  • The ability to provide an exceptional customer service experience
  • The drive to achieve individual and team based sales targets on a weekly & monthly basis
  • Excellent attention to detail and accurate record-keeping
  • Be IT literate, preferably with a good working knowledge of MS Excel, CDK/Kerridge experience desirable
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    Please note, in line with our Privacy Policy, your name and contact details will be kept on file for 6 months once you have submitted your application to us. During this time, we may contact you if a similar role arises which we believe may be of interest to you.

    Benefits and Rewards

    Some of the perks and benefits from working at Gates Ford.

    25 days holiday allowance
    Company pension scheme
    Staff discount on vehicle sales and servicing
    Career development
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