Courtesy Cars Vehicle collection and delivery service

Service while you wait with a free cup of tea or coffee

Overnight Servicing *Terms and conditions apply.

Vehicle Health Checks

Price match guarantee *Terms and conditions apply.

Demonstration Test Drives

BYD Service Frequently Asked Questions

How often should my BYD EV be serviced?

BYD recommends annual servicing (or servicing based on mileage specific to your BYD model), ensuring battery longevity and vehicle reliability.

Does servicing my BYD at Gates protect my warranty?

Yes, servicing at a BYD-approved centre like Gates ensures your vehicle’s warranty remains valid.

Can I include servicing in my finance agreement?

Yes, BYD Service Plans can be bundled into your finance agreement, making maintenance costs easier to manage.

How long does an EV service take?

Most BYD EV services take around 90 minutes, but more complex maintenance may require additional time.

The other benefits of a manufacturer-approved service include:

Demonstration test drives Test drive the latest Ford demonstrator vehicles while your vehicle is being serviced. Demonstrator loans are available by appointment only and are subject to availability.

Dedicated parking for Ford Service customers All of our Gates Ford servicing centres have parking spaces allocated specifically for our service customers. Please note however that spaces are subject to availability at peak times.

Servicing while you wait We offer waiting appointments for customers visiting us for servicing and MOT’s. Please ask your Service Advisor about availability when you make your booking.

Overnight servicing Drop your Ford vehicle off to us by 5:30pm and we’ll have it ready for collection by 8:30pm the following day. More details, terms and conditions can be found here.

Express servicing If your Ford vehicle needs a first or second year service, why not take advantage of our Ford Express service option? We will aim to complete your service within 60 minutes. Find out more here.

*Gates Price match terms and conditions: An alternative quote must be provided either before work has been undertaken by Gates or within 14 days of the repair being carried out, in which case the lower price will be matched. A written quotation for an identical job must be presented. It must be from a repairer who is subscribed to the Motor Industry Code of Practice and who uses genuine Ford-supplied parts, within a 5 mile radius of a Gates dealership. In all cases, Gates reserves the right to check and validate the qualifying quotation and to refuse any claims which they reasonably believe do not meet the eligibility conditions.

Company Info

Company Information

Reg. Office: Gates Corner, Edinburgh Way, Harlow, Essex, CM20 2EG.

Registered in England. Company Reg. No. 245843

FCA Reg. No 311218 | VAT Reg. No GB 246 1372 72

Disclosure
Frank G Gates Ltd is authorised and regulated by the Financial Conduct Authority, FRN 311218. We act as a credit broker and not a lender. We work with a number of carefully selected credit providers who may be able to offer you finance for your purchase. We only offer finance products from these providers: Ford Credit, Blackhorse, Alphera Financial Services, Close Brothers Motor Finance, ALD Automotive Limited (trading as Ford Lease), Santander Consumer Finance, BNP Paribas Personal Finance and Arval UK.

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