Close X

New Cars

New All-Electric Ford Explorer

New All-Electric Ford Explorer

Ford Mustang Mach-E

All-New Ford Mustang

Ford Tourneo Connect

All-New Ford Tourneo Courier

All-New Ford Tourneo Custom

Ford Ranger Raptor

Future Vehicles

Future Vehicles
Reserve online for just £99
Online Service Booking
Free Vehicle Valuation


What are the benefits of the FordPass app?

If you are a Ford vehicle owner, we recommend that you download the FordPass app. It can be downloaded free of charge and it is quick and easy to set up. There are a huge range of features and benefits that we are sure will be really useful. Read on to find out more information.

What is FordPass Connect?

FordPass Connect is a modem with SIM that connects your Ford vehicle to the internet. Fitted to the vehicle itself, it updates automatically and delivers access to a host of advanced connected features such as Live Traffic information or WiFi Hotspot.

In addition, it can enhance the functionality of your FordPass App, enabling you to remotely control selected vehicle features.

Most vehicles in the New Ford Car and Commercial Vehicle range have FordPass connectivity so when you upgrade your vehicle at Gates Ford, it's likely that you'll be able to take advantage of the benefits detailed below! Our video shows how to activate your modem and unlock these benefits!

FordPass benefits overview

Choosing a vehicle with FordPass Connect means you can access connectivity features that will boost your Ford ownership experience. These include:

Remote Start/Stop, which enables you to start an automatic vehicle from your home or workplace so it can de-ice in time for your drive on cold mornings*.

Remote Lock/Unlock, which enables you to lock the doors remotely or give a friend or partner access to the vehicle if you can’t meet them in person.

Vehicle Health Alerts, which provides you information about your fuel and oil levels, tyre pressure and warranty status within the app.

Live Traffic, which provides you with live traffic streaming direct to your Ford SYNC navigation system, updating your route depending on the traffic conditions.

To learn how to connect your add your Ford vehicle to the FordPass app, watch our short video which will show you how in just a few simple steps.

*Remote Start only available in vehicles with automatic transmission.

Set your preferred Ford dealership on the FordPass app

With the FordPass app, you can also set up your local Gates dealership as your "preferred dealership". By doing so, you'll get quick and easy access to lots of useful information such as opening hours, available dealership services and facilities, as well as being able to book your Ford vehicle in with us.

You'll also be able to view your Digital Service record and have access to our special aftersales offers.

Our short video shows how to set your preferred Gates Ford dealership on the FordPass app.

Other features available through the FordPass app:

Roadside Assistance - If you have Ford Roadside assistance, FordPass can be used to let Roadside Assistance services know your location. What's more, you can also track them on their way to you!

eCall – In the event of an accident in which you are incapacitated, eCall contacts the emergency services. You can also access a manual option if you witness an accident or emergency.

Find nearby parking - Save time and money by choosing your parking spot in advance. You can also easily find the vehicle again in unfamiliar locations

View nearby petrol stations - find the nearest and most convenient for your journey

Destinations - Send them directly from your smartphone to your vehicle's SYNC 3 Navigation system

WiFi Hotspot - which enables 10 devices to be connected to the in-car Wi-Fi hotspot allowing you to stream services without using your phones data allowance - perfect for streaming music or movies to keep the kids entertained on long journeys. If this is of interest, then our video below shows how you can connect!

Ford Mustang Mach-E charging

Are there any specific features on the FordPass App for Ford Electric Vehicles?

When it comes to Ford Electric Vehicles, the FordPass app really comes into it's own. As well as offering all of the other benefits outlined, there are some additional features that will keep you connected to your Ford EV at all times!

For example, you can check your vehicles charge level in just a couple of taps on your smartphone. Not only will you know when it's time to recharge, but when you do come to charge your vehicle, you'll also be able to remotely check charging progress. There's also a really useful EV trip planner to help maximise range and efficiency, as well as providing information on the location of charging points on your chosen route.

Our short video provides an overview of the FordPass app for Ford Electric Vehicles.

Frequently Asked Questions

What is the difference between FordPass and FordPass Connect?

Close X

FordPass in an app that offers a range of connected services on your car. A summary of this is included in the table opposite.

FordPass Connect is a modem that is in-built to selected New Ford Cars and Vans. When the modem is activated, additional features are available through the app as detailed opposite.

Which cars and vans have FordPass Connect?

Close X

Most New Ford Cars and Vans are fitted with the FordPass Connect modem. You can view the range via the links below:

View New Car range

View New Van range

To check if your vehicle has this functionality, go to the "Settings" section of your vehicle's SYNC navigation screen and look for a FordPass Connect tile.

How do I get started?

Close X

If your vehicle is fitted with the in-built FordPass Connect modem, you will need to download the FordPass app and activate it. Our video above provides a handy guide on how to do this. The team at your local Gates Ford dealership will be happy to help you to activate it if you require any further assistance.

Can I add FordPass Connect to my current car?

Close X

Unfortunately, there is currently no option to upgrade a vehicle to include FordPass Connect. The feature is only available on selected new Ford Cars and Vans which have the technology built in.

Are all of the features free of charge?

Close X

Live Traffic and WiFi Hotspot features are complimentary for an initial trial period. After that, charges may apply. Please click here for full details, terms and conditions.

Contact us today

You can download the FordPass App from Appstore and Google Play or contact your nearest Gates Ford dealership today to find out more about FordPass and FordPass Connect.