NEW VANS

Ford Transit Courier®

Ford E-Transit™ Courier®

Ford Transit Connect®

Ford Transit Custom®

Ford E-Transit™ Custom®

Ford Transit Custom® MS-RT

Ford Transit Custom® Nugget

Ford Transit Custom® Nugget

Ford Transit®

Ford E-Transit™

Ford Transit® Minibus

Ford Transit® Minibus

Ford Transit® Chassis Cab

Ford Transit® Chassis Cab

Ford Ranger® MS-RT

Ford Ranger® Raptor

New Ford Ranger® PHEV

NEW CARS

New All-Electric Ford Puma Gen-E

New All-Electric Ford Puma Gen-E

All-Electric Ford Explorer

All-Electric Ford Capri

Ford Kuga Plug In Hybrid

Ford Mustang Mach-E

Ford Tourneo Connect

Ford Tourneo Courier

Ford Tourneo Custom

New Ford Ranger PHEV

Ford Ranger MS-RT

Ford Ranger Raptor

Future Vehicles

Future Vehicles

Ford app

Connect your Ford to your phone

The Ford app is everything you need to elevate your Ford ownership - all in one place. Access free features like remote start, lock and unlock, and vital vehicle information.

Ford app - overview of features

Remote Features: Check if your Ford vehicle is locked, start it remotely*, and know where it’s located thanks to the Ford app’s free remote features.

Book a Service: Receive service reminders, select your preferred dealer and book a service. Keep a digital record of your service history and reduce paperwork.

Roadside Assistance: Need help on the road? Use the app to contact Roadside Assistance**, track their arrival, and share your location and vehicle details for a quicker response.

OTA Software Updates: Set your preferred software update schedule through the Ford app.

Health Status: Stay informed with alerts for your tyre pressure and fluid levels. Enable vehicle data sharing to benefit from proactive support for your vehicle health***.

Manage your Connected Services: Activate available trials, purchase plans, and manage products like BlueCruise, Premium Connectivity, and Connected Navigation.

To learn how to connect your add your Ford vehicle to the Ford app, watch our short video which will show you how in just a few simple steps.

Set your preferred Ford dealership on the Ford app

With the Ford app, you can also set up your local Gates dealership as your "preferred dealership". By doing so, you'll get quick and easy access to lots of useful information such as opening hours, available dealership services and facilities, as well as being able to book your Ford vehicle in with us.

You'll also be able to view your Digital Service record and have access to our special aftersales offers.

Our short video shows how to set your preferred Gates Ford dealership on the Ford app.


Frequently Asked Questions

Is the Ford app the same as FordPass?

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Yes, the FordPass app has been updated and renamed as the Ford app. Its functionality remains the same, enabling you to remotely lock and unlock your vehicle, track its location, receive servicing alerts and - for EVs - check range and charging status.

What is the Ford app?

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The Ford app is a smartphone app designed to make owning and managing your vehicle easier. It enables you to access vehicle information from your device; remotely start, stop, lock and unlock it; track its location; receive alerts; view your service history and schedule a service appointment; access roadside assistance and more.

How do I create a Ford app account?

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Start by downloading the Ford app from the App Store (iOS devices) or Google Play Store (Android devices). If you already have a Ford account, log in using your existing details. If you need to create an account, follow these steps:

  1. Open the Ford app on your device.
  2. Select ‘Create Account’.
  3. Enter your email address and press ‘Request Code’.
  4. A 6-digit code will be sent to your email address. Enter this in the Verification Code field and tap Submit.
  5. Enter your name and a password according to the criteria.
  6. Read and agree to the terms and conditions/privacy policy.
  7. Select ‘Create Account’. You will then be prompted to add your vehicle.

What are the benefits of the Vehicle Locator?

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The Vehicle Locator function enables you to find your Ford in busy car parks and unfamiliar environments, saving you time and hassle.

Is the Ford app free?

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Yes, the Ford app is free to download from the App Store or Google Play Store.