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Why choose Gates Ford?
Why choose Gates Ford? Booking you Ford Service, MOT or repair has never been easier with Gates Ford, and at our manufacturer-approved service centres we provide a dedicated service tailored to match your car's specific needs. For more than 100 years, Gates have been serving the Hertfordshire, Essex & London area, offering exceptional levels of customer service. Whether you purchased your Ford Car or Van from Gates or another dealer, we can offer a premium level of service that covers a range of aftersales support services, including general servicing, MOTs and repair. To find out more, get in touch with your nearest dealership today. Come and visit us, give us a call or fill in our quick and easy online form. make an enquiry
Gates Price Match Guarantee There are so many benefits when you choose one of our state-of-the-art service centres for your aftersales requirements and you can be assured that work will also be carried out at a competitive price. Should you receive a like-for-like quote cheaper from another repairer within a five-mile radius of your local Gates dealership, we will endeavour to match that price subject to terms and conditions*.
The other benefits of a manufacturer-approved service include:
Courtesy Cars
Courtesy Cars Courtesy cars are available from Gates dealerships, subject to availability, terms and conditions. More information can be provided at the time of booking.
Demonstration test drives
Demonstration test drives Test drive the latest Ford demonstrator vehicles while your vehicle is being serviced. Demonstrator loans are available by appointment only and are subject to availability.
Dedicated parking for Ford Service customers
Dedicated parking for Ford Service customers All of our Gates Ford servicing centres have parking spaces allocated specifically for our service customers. Please note however that spaces are subject to availability at peak times.
Servicing while you wait
Servicing while you wait We offer waiting appointments for customers visiting us for servicing and MOT’s. Please ask your Service Advisor about availability when you make your booking.
Overnight servicing
Overnight servicing Drop your Ford vehicle off to us by 5:30pm and we’ll have it ready for collection by 8:30pm the following day. More details, terms and conditions can be found here.
Mobile servicing
Mobile servicing Have your Ford Service carried out at a location convenient to you. You can find out more about this facility, along with terms and conditions on our dedicated Mobile Servicing page.
Express servicing
Express servicing If your Ford vehicle needs a first or second year service, why not take advantage of our Ford Express service option? We will aim to complete your service within 60 minutes. Find out more here.
*Gates Price match terms and conditions: An alternative quote must be provided either before work has been undertaken by Gates or within 14 days of the repair being carried out, in which case the lower price will be matched. A written quotation for an identical job must be presented. It must be from a repairer who is subscribed to the Motor Industry Code of Practice and who uses genuine Ford-supplied parts, within a 5 mile radius of a Gates dealership. In all cases, Gates reserves the right to check and validate the qualifying quotation and to refuse any claims which they reasonably believe do not meet the eligibility conditions.
Vehicle Health Checks and Ford Video Check Whilst your vehicle is with us for servicing or repair, we will check key safety elements such as tyres, oil level, brake pads and other components of your car, providing a comprehensive visual health check report on our findings. What’s more, Ford Video Checks are now available and being carried out at all Gates servicing Centres providing even more clarity on the checks carried out. The 30-point electronic vehicle health check report uses a simple traffic light system to indicate the condition of each area that has been checked. The Ford Video Check is free of charge and can be sent straight to your phone or tablet so that you too get to see what our Ford trained technician has seen. A competitive estimate is provided for any work recommended – there is, of course, no obligation to have the work done. Work is only carried out on your vehicle with prior approval from you.
Book a Service
Book a Service Online service booking made easy. Arrange a convenient appointment from the comfort of your own home with our quick and simple online booking tool.