Ford Transit24 commercial vehicle service promise

When it comes to the service, maintenance and repair of your commercial vehicles, look no further than your local Gates Transit Centre.

With specialised RAC certified workshops, equipment, tools and training, you can be assured that your commercial vehicle is in the best possible hands. We also ensure there is dedicated commercial vehicle parking at our Transit Service Centres. What's more, it's backed by our commercial vehicle service promise:

While-you-wait servicing

Your commercial vehicle is serviced at a time that suits you. Wait for your vehicle in our comfortable waiting areas where you can enjoy free Wi-Fi and daily newspapers. We endeavour to respond to 1link online service booking requests within twenty minutes.

Extended Opening Hours

Our Transit Service Centres in Harlow, Stevenage, St Albans and Bishop's Stortford are open from 7:30am to 6:30pm from Monday-Friday, until 7pm on Thursdays, and from 8am to 1pm on Saturdays.

All of our Transit Service Centres offer overnight servicing. Drop your vehicle off by 4pm and your vehicle will be ready to collect by 10am the following morning.

Alternative Transport

To keep you on the move, we can provide alternative transport. Courtesy cars are available, subject to availability, but these may be pre-booked in advance. We can also provide local lifts with our courtesy bus facility.

Collection and Delivery

We can arrange to collect and deliver your vehicle from your home or work address, terms and conditions apply. Please ask for more details.

Fleet National Pricing

Maximum recommended pricing for fleets with over 25 vehicles enqures you get the best price for routine services and fixed content jobs

MOT's and other facilities

We offer MOT's (including Class 4,5 and 7 test), click here for more information. We aso provide tachograph servicing and speed limiting (VOSA approved).

Unscheduled repairs

Our priority is to get your commercial back on the road as quickly and efficieintly as possible.

Priority treatment for urgent repairs

Initial diagnosis on urgent repairs (where your commercial vehicle is off the road) is carried out within two hours of arrival, with parts ordered where necessary. We aim to complete most repairs the same working day.

Ford parts availability

Our Transit Centres hold many parts in stock and many more are available for next day delivery by 9am.

Genuine Ford parts quality

All parts are designed and engineered by Ford to manufacturer standards. Parts fitted to a vehicle outside of warranty carry a "fitted in service" parts warranty. We also stock a wide range of commercial vehicle tyres.

Ford diagnostics

For fast and accurate fault diagnosis, we provide a sophisticated, internet-linked vehicle diagnostics system.

Ford trained technicians

Our Ford trained technicians receive ongoing training and are also supported by online technical information and a Ford technical hotline.

Dedicated back-up from Ford

An electronic recall programme, Fleet Service Centre and free Fleet Accident Management service.