Benefits 25 days holiday per annum (plus Bank Holidays), company pension after qualifying period
Closing Date 31/05/2024
Contact Centre Executive vacancy - Stevenage
We are looking for a dynamic, flexible individual to
join our team at Gates of Stevenage, providing effective front line support for
our Sales and Service departments, via the use of telephone, email and live
chat website system.
Key Responsibilities:
To deal with on a daily basis, all inbound service calls for the Contact Centre in relation to service bookings and other service related items.
To make outbound calls in relation to promotions, seasonal campaigns, service follow up work and other service related items.
To maximise revenue of the service department though the up-sell of products and services as well as the handling of customer objections.
Minimum Requirements:
Previous experience in a similar role.
Excellent customer service skills.
Reliable and focused.
Ability to work well under pressure and to tight deadlines.
Proven track record in a Contact Centre.
Ability to use own initiative.
Ability to work within a team environment.
Excellent attention to detail.
Ability to work weekends.
Apply Below
Please note, in line with our Privacy Policy, your name and contact details will be kept on file for 6 months once you have submitted your application to us.
During this time, we may contact you if a similar role arises which we believe may be of interest to you.
Benefits and Rewards
Some of the perks and benefits from working at Gates Ford.
25 days holiday allowance
Company pension scheme
Staff discount on vehicle sales and servicing
Introductory commission bonuses for vehicle sales and employee referrals
